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Hi,
Long story short is that recently my mom had money taken from her account and she was never notified of the transaction (we normally get an SMS telling us of the transaction).
We don't know how it happened though, the bank said that they accessed her account through the phone app. Is there advice anyone can give me about what to look out for or about tactics that are being used to access someone's phone? My parents aren't exactly tech-savvy and I worry about them since they're in their retirement phase.
TIA
Long story short is that recently my mom had money taken from her account and she was never notified of the transaction (we normally get an SMS telling us of the transaction).
We don't know how it happened though, the bank said that they accessed her account through the phone app. Is there advice anyone can give me about what to look out for or about tactics that are being used to access someone's phone? My parents aren't exactly tech-savvy and I worry about them since they're in their retirement phase.
TIA